Support

Frequently Asked Questions

What exactly do you fix?

We fix broken automations (Make/Zapier), unstable AI agents (Retell/Vapi), failing API integrations, and general backend logic errors. If it's preventing you from delivering to a client, we fix it.

How fast is "fast"?

Our standard turnaround is 72 hours or less from the moment the scope is approved. For critical outages, we often ship fixes within 24 hours.

What if you can't fix it?

You don't pay. Our guarantee is simple: No fix, no invoice. We take on the risk so you don't have to.

Do you take ownership of my IP?

Never. You retain 100% ownership of all code, blueprints, and accounts. We are intervention specialists, not IP thieves.

Is this a monthly retainer?

No. This is a one-time, fixed-outcome intervention. We fix the specific problem, stabilize the system, and hand it back to you. No long-term contracts unless requested.

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